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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic	Details
Topic 1	Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs
Topic 2	User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.
Topic 3	Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.
Topic 4	Schedule Review Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.
Topic 5	PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating importing Regions-Practices-Groups.

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Certinia PSA System Administrator 2023 Sample Questions (Q12-Q17):

NEW QUESTION # 12
Your company is rolling out Skills and Certifications to encourage employees to track their skills and also decide which skills they would like to acquire. After rolling this feature out, end-users have noted they can't add their assignments to build their "Experience". What could be causing this problem?

A. The "Enable Experience" checkbox in the Skills Management custom setting is not selected
B. The "Enable Experience" checkbox in the enable-skills-experience configuration option is not selected
C. The "Enable Experience" field on the PSA contact record is not selected

Answer: C

NEW QUESTION # 13
Your company wants to be able to automatically notify Resources by email about their missing timecards, when they have not entered the full amount of contracted hours for the previous week.
What is the best method to use within PSA to enable this?

A. Use a Salesforce Report based on Monthly Estimate vs Actuals Records and subscribe the Resource to receive the report by email
B. Use the Missing Timecards Scheduled Job and Email Alert
C. Use the Time Variance Scheduled Job and Email Alert

Answer: B

Explanation:
* Understanding Missing Timecards Notification in PSA:
* PSA tracksmissing timecardsto ensure compliance with time entry policies.
* The system canautomatically notify resourceswho have not submitted their timecards.
* Options Analysis:
* Option A:"Use the Missing Timecards Scheduled Job and Email Alert"#Correct! PSA provides a scheduled jobto detect missing timecards and sendautomated email alerts.
* Option B:"Use the Time Variance Scheduled Job and Email Alert"#Incorrect! Time Variance is used to compare planned vs actual hours worked.
* Option C:"Use a Salesforce Report based on Monthly Estimate vs Actuals Records and subscribe the Resource to receive the report by email"#Possible, butnot the best methodsince it requires manual intervention.
* Steps to Schedule Missing Timecards Notification:
* Go toPSA Administration Tab.
* FindMissing Timecards Scheduled Job.
* Configure the job:
* Week End Date:Auto-filled.
* Include Sublevels:Yes (for hierarchical reporting).
* Type:Last Week (ensures past week's time compliance).
* Schedule Frequency:Weekly (e.g., Monday 9 AM).
* Set up anemail alert templateto notify employees.
* Monitor missing timecards via reports.
References:
* PSA Sys Admin Essentials Student Guide.

NEW QUESTION # 14
You receive a requirement to add a secondary approval for Expense Reports whenever an Expense amount exceeds the set threshold amount.
How would you configure this?

A. Go to Setup > Approval Processes > Expense Reports > Create a new Approval Process with Entry Criteria for the Expense Amount
B. Go to Setup > Custom Settings > Expense Settings > edit the "Secondary Approval" setting
C. Go to Setup > Object Manager > Expense Reports > Lightning Page > Edit the "Approval Process" Component to add an Approval Step

Answer: A

NEW QUESTION # 15
Where would you go to opt in for push updates, or to update the schedule of when an update will be pushed for FinancialForce applications?

A. Foundations Admin Agg
B. PSA Administration
C. System Administrator Workspace

Answer: A

NEW QUESTION # 16
Your company wants to regularly update the current Time Period for all Region, Practices, Groups, Projects, and Resources (RPGPR). Which is the best option to meet this requirement?

A. Enable the RPGPR Time Period auto update feature in Setup
B. Manually update the Time Period on all RPGPR records
C. Schedule the RPGPR Maintenance Batch in PSA Administration

Answer: C

Explanation:
* Understanding RPGPR (Region, Practices, Groups, Projects, and Resources) Updates:
* TheCurrent Time Periodin PSA must be updated regularly to ensure accurate reporting and forecasting.
* RPGPR entities are used for structuring project and resource hierarchies, making it essential to maintain updated time periods.
* Options Analysis:
* Option A:"Schedule the RPGPR Maintenance Batch in PSA Administration"#This is the correct answer because theRPGPR Maintenance Batchresets the Current Time Period to the default value (usually "All Time Periods") and ensures all RPGPR records remain synchronized.
* Option B:"Manually update the Time Period on all RPGPR records"#This is inefficient, error- prone, and impractical for large organizations.
* Option C:"Enable the RPGPR Time Period auto-update feature in Setup"#No such direct feature exists in PSA to auto-update the RPGPR Time Period.
* Steps to Schedule RPGPR Maintenance Batch:
* Navigate toPSA Administration.
* Locate theRPGPR Maintenance Batchoption.
* Configure the job to run at a set interval (e.g., daily or weekly).
* Monitor the job execution via Apex Jobs in Salesforce.
References:
* PSA Sys Admin Essentials Student Guide.

NEW QUESTION # 17
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